We are aware of recent scams pretending to be Junara.
This blog post reminds you to stay vigilant to protect yourself and your email account. Our email protection services block millions of spam and phishing emails, but we also need you to remain alert.
Always check that payment requests from us are sent from [email protected]
Online safety tips
- Check the information is from a trusted source.
- Learn how to identify a scam email.
- Contact your bank immediately if you realise you have entered your payment details on an illegitimate site.
- Reset your email password immediately if you realise you have entered it on an illegitimate site.
- Ensure your email password is strong and do not use the same password elsewhere.
Trusted sources for Junara
Email addresses
- [email protected]
- For payment notifications and general company communications
- Please do not write or reply to this email address. This inbox is not monitored.
- [email protected]
- For replies to your support requests
Website addresses
- junara.com
- Main website
- junara.com.au
- Redirects to our main website
- junara.eu
- Redirects to our main website
- junara.chargebee.com
- For billing
- billing.junara.com
- For billing
- account.junara.com and login.junara.com
- For managing your account
- mpl.junara.com
- The first part of a URL that appears on some links sent on our general communications
Phone numbers
- +44 7474 760 439
- +44 1923 750077
Please do not call or reply to these numbers as they are not monitored.
Helpful resources
Remember: Do not click links in spam emails
Spammers typically use emails to try to obtain sensitive information through what is known as phishing. To protect yourself, do not click on links in spam emails. (Tip: Hover your mouse over the link to see the actual web address the link leads to.)
